Overview
Welcome to Naturagems' website! We're thrilled to have you here. By using our site, you're agreeing to follow the terms and conditions outlined in this agreement. Please take a moment to read through these Terms of Service before diving in. If there's anything you don't agree with, feel free to reach out to us. Any cool new features we add to the site will also be covered by these terms. We might make updates from time to time, so be sure to check back here. Your ongoing use of the website after any changes means you're on board with them. Thanks for being a part of our community!
E-Gift Card Terms and Conditions
Thank you for choosing Estellabartlett.com! Here are the terms and conditions for our e-gift cards:
- Our e-gift cards can only be used to purchase products on Estellabartlett.com, and they must be redeemed in the currency they were purchased in.
- Please note that our e-gift cards are not valid for use at any of our stockists.
- To activate an e-gift card, it must have a minimum value of £10 and a maximum value of £200.
- Once you've purchased an e-gift card, the loaded amount cannot be changed. It's important to choose the right value for your gift!
- You can use your e-gift card multiple times until the balance reaches £0. Feel free to treat yourself to multiple purchases!
- If you have more than one e-gift card, you can use them all towards a single purchase. We want to make it easy for you to enjoy our products!
- Unfortunately, an e-gift card cannot be used to purchase another e-gift card. But don't worry, you can still use it to shop for our lovely items!
- While promo codes cannot be used to purchase an e-gift card, you can definitely use them alongside your e-gift card for a purchase. Double the savings!
- The balance on your e-gift card can be applied to the final total at checkout, including taxes and shipping. We want to make sure you have a smooth shopping experience!
- When you purchase an e-gift card, tax is not charged. However, when you use the e-gift card to pay for an order, tax will be applied.
- If your order total exceeds the balance on your e-gift card, you can simply use a debit or credit card to cover the remaining amount. We've got you covered!
- If you need to return an order that was paid for using only an e-gift card, the balance will be refunded back onto the e-gift card.
- In case your order was paid for using both an e-gift card and a credit/debit card, the total refunded amount will be loaded back onto the e-gift card, with any remaining amount refunded to the credit/debit card. Please note that earrings are non-returnable unless they are faulty. If you have any questions, our Customer Service team is here to help!
- Your e-gift card will be delivered to the email address you provide during checkout. Keep an eye on your inbox!
- The e-gift card is valid for 12 months from the date of purchase. Make sure to use it within that time frame to enjoy our beautiful products!
- Please keep your e-gift card safe, as Naturagems is not responsible for any loss or unauthorized use.
- If you haven't used any balance from your e-gift card, you have the right to cancel it within 14 days of purchase. We want to ensure you're completely satisfied!
- Naturagems reserves the right to make changes to these terms and conditions at any time. However, we will always strive to provide you with the best possible experience.
- These terms and conditions are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts. We hope it never comes to that, but we want to be transparent with you!
New Customer Discount Code Terms and Conditions
This special code is just for our new customers!
Please note that this code cannot be used with any other offers or loyalty points.
Feel free to use the code on full-priced items only.
Don't forget to redeem your code within 30 days of signing up for our emails!
This offer is exclusive to you and cannot be shared or exchanged. It also does not apply to past purchases.
Online Store Terms
By accepting these Terms of Service, you confirm that you are of legal age in your state or province of residence, or that you are of legal age in your state or province of residence and have authorized any minor dependents to use this site.
You are prohibited from using our products for any unlawful or unauthorized purposes, and you must not violate any laws in your jurisdiction (including copyright laws) while using the Service. It is forbidden to transmit any worms, viruses, or any other harmful code. Failure to comply with any of these Terms will result in the immediate termination of your Services.
General Conditions
We retain the right to deny service to any individual for any reason at any given time. You acknowledge that your content (excluding credit card details) may be transmitted without encryption and may involve (a) transfers across different networks; and (b) modifications to comply with technical requirements of connecting networks or devices. Credit card details are always encrypted when being transferred across networks. You agree not to replicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service or any information on the website that provides the service, without our explicit written consent. The headings in this agreement are provided for convenience only and will not restrict or otherwise impact these Terms.
Accuracy, Completeness And Timeliness of Information
We do not guarantee the accuracy, completeness, or timeliness of the information provided on this site. The content here is meant for general information purposes only and should not be the sole basis for decision-making without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the content on this site is at your own risk. This site may contain historical information that is not current and is provided for reference purposes only. We reserve the right to change the content of this site at any time, but we are not obligated to update any information. It is your responsibility to keep track of any changes to our site.
Modifications to the Service and Prices
Prices for our products may be adjusted periodically without prior notice. We reserve the right to alter or terminate the Service (or any part of it) at our discretion without advance notice. We are not responsible for any changes in pricing, interruptions, or discontinuation of the Service.
Products or Services
Some products or services may be exclusively offered online through our website. These items may have limited availability and are only eligible for return or exchange as per our Return Policy. We have taken great care to accurately depict the colors and images of our products on the website. However, please note that we cannot ensure that your computer monitor will display the colors accurately. We retain the right to restrict the sale of our products or services to specific individuals, regions, or jurisdictions at our discretion. Furthermore, we may limit the quantities of products or services available for purchase. Descriptions and pricing of products are subject to change without prior notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Any offers for products or services on our site are void where prohibited. We do not guarantee that the quality of products, services, information, or other materials obtained through the website will meet your expectations, nor do we guarantee the correction of any errors in the Service.
Accuracy of Billing and Account Information
We retain the right to reject any order placed with us. We reserve the option to limit or cancel the quantity of items purchased per individual, per household, or per order at our discretion. These limitations may apply to orders made under the same customer account, the same credit card, and/or orders using identical billing and/or shipping addresses. If we modify or cancel an order, we will make an effort to inform you by reaching out to the email and/or billing address/phone number provided during the order placement. We hold the right to restrict or disallow orders that, in our sole judgment, seem to be made by dealers, resellers, or distributors. By shopping at our store, you agree to provide accurate, complete, and up-to-date purchase and account information. It is your responsibility to promptly update your account details, including email address and credit card information, to ensure smooth transactions and effective communication. For further information, please refer to our Returns Policy.
Optional Tools
We might offer you access to tools from third parties that we do not monitor or control. You understand and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We are not liable for any issues related to your use of optional third-party tools. Your use of optional tools on the site is at your own risk, and you should make sure you are familiar with and agree to the terms provided by the relevant third-party provider(s). We may introduce new services and features on the website in the future, including new tools and resources, which will also be subject to these Terms of Service.
Third-Party Links
Some of the content, products, and services provided through our Service may contain materials from third parties. Clicking on third-party links on this site may lead you to websites that are not associated with us. We do not take responsibility for reviewing or assessing the content or accuracy, and we do not guarantee or accept liability for any third-party materials or websites, or for any other products, services, or materials provided by third parties. We are not accountable for any damages or issues arising from the purchase or use of goods, services, resources, content, or any other transactions conducted on third-party websites. It is important to carefully read and understand the policies and practices of third parties before engaging in any transactions. Any complaints, claims, concerns, or inquiries about third-party products should be directed to the respective third party.
User Comments, Feedback and Other Submissions
If you choose to provide us with specific submissions at our request (such as contest entries) or if you send creative ideas, suggestions, proposals, plans, or other materials to us without prompting, whether through online channels, email, postal mail, or any other means (collectively referred to as ‘comments’), you hereby agree that we have the right to edit, copy, publish, distribute, translate, and utilize in any medium whatsoever any comments that you transmit to us, without any restrictions. We are not obligated to (1) keep any comments confidential; (2) provide compensation for any comments; or (3) respond to any comments. While we reserve the right to monitor, edit, or remove content that we, at our sole discretion, deem to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or our Terms of Service, we are not obliged to do so. By submitting comments, you warrant that they do not infringe upon any third party's rights, including copyrights, trademarks, privacy, personality, or any other personal or proprietary rights. Furthermore, you agree that your comments will not contain defamatory, unlawful, abusive, or obscene material, nor will they contain any computer viruses or malware that could disrupt the operation of the Service or any associated website. You must not use a fake email address, impersonate another individual, or mislead us or third parties regarding the origin of any comments. You bear full responsibility for the accuracy of your comments. We disclaim any responsibility and liability for any comments posted by you or any third party.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Errors, Inaccuracies and Omissions
There may be occasions when our site or the Service contains typographical errors, inaccuracies, or omissions in product descriptions, pricing, promotions, offers, shipping charges, transit times, and product availability. We have the right to rectify any such errors, inaccuracies, or omissions, and to modify or cancel orders if any information on the Service or related websites is incorrect at any time without prior notice (even after your order has been placed). We are not obligated to update, amend, or clarify information on the Service or related websites, including pricing details, unless required by law. The absence of a specified update or refresh date in the Service or related websites should not be construed as a comprehensive modification or update of all information.
Prohibited Uses
Apart from other restrictions outlined in the Terms of Service, you are not allowed to utilize the platform or its content: (a) for any illegal purposes; (b) to encourage others to engage in unlawful activities; © to breach any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to violate our intellectual property rights or those of others; (e) to engage in gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability-based harassment, abuse, insults, harm, defamation, slander, disparagement, intimidation, or discrimination; (f) to provide false or deceptive information; (g) to upload or send viruses or any other form of malicious code that could impact the functionality or operation of the Service or any associated website, other websites, or the Internet; (h) to gather or monitor the personal information of others; (i) to engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for any obscene or immoral purposes; or (k) to disrupt or bypass the security measures of the Service or any associated website, other websites, or the Internet. We retain the right to terminate your access to the Service or any associated website if you violate any of these prohibited uses.
Disclaimer of Warranties; Limitation of Liability
We cannot guarantee that our service will always be uninterrupted, timely, secure, or error-free. The results obtained from using the service may not always be accurate or reliable. Please be aware that we may need to temporarily remove or cancel the service without prior notice. Your use of the service is at your own risk, as we provide it "as is" and "as available," without any express or implied warranties or conditions, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement. Naturagems, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any damages, whether direct, indirect, incidental, punitive, special, or consequential, arising from your use of the service or any products obtained through it. This limitation of liability is subject to the maximum extent permitted by law.
Severability
If any provision in these Terms of Service is declared unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent allowed by law, and the unenforceable part will be considered severed from these Terms of Service without affecting the validity of the remaining provisions.
Entire Agreement
In the event that we do not exercise or enforce any right or provision as stipulated in these Terms of Service, it shall not be construed as a waiver of said right or provision. These Terms, in conjunction with any policies or operational guidelines we may publish on this site or in relation to the Service, constitute the entire agreement governing your use of the Service. They supersede any prior agreements or communications between us. It is important to note that any ambiguities in the interpretation of these Terms will not be interpreted against the drafting party.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of London, United Kingdom.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us by email at hello@naturagems.com
Company Registration number: 13079566. Registered in England & Wales.